Counsel, guide, coach, evaluate, and instruct assigned personnel in the proper performance of their duties, using positive recognition and corrective coaching to motivate personnel.Provide appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.Establish self as highly credible leader with highest levels of integrity, and always acts in the best interests of the property and the company.Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication.Establish and endorse the business objectives, ethics, and values of Harrah’s Cherokee Casino Resort in accordance with the Code of Commitment and Mission, Vision and Values.Job Essential Duties and Responsibilites:
In addition, ensures game integrity and provides security of departmental assets. Perpetuates employee motivation utilizing positive recognition and corrective coaching. Monitors employee performance, ensuring adherence to various regulations and Company policy issues or recommends discipline or recognition and Caesars Rewards awards as appropriate.
Supervise the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery.
